Back to TruTec
Security at TruTec
How to tell us about a security problem, and how we keep your company's data safe.
Report a security issue
If you think you've found a security problem or a vulnerability, email us. We'll confirm we got it within 2 business days.
[email protected]Tell us what you found and the steps to see it. While we look into it, please:
- Don't share the problem publicly until we've fixed it.
- Don't access other customers' data. If you see some by accident, stop there and tell us in your email.
How we protect your data
- Hosted in the US. TruTec runs on Amazon Web Services (AWS) in the United States, behind Cloudflare.
- Encrypted connections. All traffic to and from TruTec is encrypted with HTTPS (TLS).
- Encrypted, backed-up database. Our production database is encrypted at rest and backed up every day.
- Your workspace is yours. Each company's workspace is kept separate from every other company's.
- Limited staff access. Only authorized TruTec staff can reach your data, and every change to our software is reviewed before it goes live.
- Monitoring and scanning. We monitor our systems continuously and scan for vulnerabilities.
- Card payments through Stripe. Stripe handles payment card data. TruTec never stores your card numbers.
More about your data
Read our Privacy Policy and Terms of Service.